NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Apointofview
Dec 13, 2020Aspirant
Change email associated with orbi rbr50
Could you help me to update the email address associated with my Orbi Netgear app. I'd like it to align to the Netgear website. Thanks
- Dec 13, 2020
Alas, those of us who participate in the "community forums" are not Netgear employees. What seems to have worked in the past is to send a private message to one of the forum moderators (by clicking on their screen name, such as Blanca_O . Moderators have a "Capital N" after their screen name whereas we have goofy symbols). Netgear seems to prefer that people not reveal personal information in public posts, so a private message is where you explain the situation: how to contact you, product numbers and serial numbers, email addresses, etc.
michaelkenward
Dec 20, 2020Guru - Experienced User
Apointofview wrote:
I'd like it to align to the Netgear website.
What does that mean? And why do you want to do it?
Netgear has a raft of "websites" that do various things.
This one is the community forum. It often has nothing to do with the MyNetgear site that is of use only for warranty and support purposes.
Then there is the site that does things like Remote Access. Another could be Parental Controls.
It is often a good idea not to use the same credentials for different sites. Do so and when one site gets hacked the hackers have ways into the others.