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Forum Discussion

Cpa-10's avatar
Cpa-10
Follower
Apr 16, 2019

change password on RBR40. Message I receive is that I am not logged in yet I can get on the internet

Model number is RBR40

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Apr 16, 2019

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?

     

    Where are you receiving this message? PC or mobile device? 

    Web browser? 

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Apr 17, 2019

      Hi Cpa-10

       

      Welcome to NETGEAR Community! 

       

      We would like to assist you with your concern. Please provide the information asked by FURRYe38. A screenshot of the error message would be helpful. 


      Regards, 
      Blanca 
      Community Team