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Forum Discussion

Shrubs's avatar
Shrubs
Follower
Apr 14, 2019

Change Product Registeristation to another Registered Email

(RBK50)

 

I have registered a second email address foolishly and now cannot change my email address on my old email account to the new one as it is registered, how do I go about getting this changed over??

Also, I find it incredibly stupid that I have to buy support to contact or email them about this.

This should be included as I bought your product and this is an account question, not a product question.

2 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Apr 15, 2019
    Shrubs wrote:

     

    I have registered a second email address ...

    For what? MyNetgear? This community? (These aren't the same for everyone?) Something else?

     

    What are you trying to do that needs the email address?

     

     

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Apr 16, 2019

    Hi Shrubs

     

    I'll be glad to assist you. Please PM me your name, device serial number, preferred email address and old email address. 

     

    Regards, 
    Blanca 
    Community Team