NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

julian147's avatar
julian147
Follower
Nov 03, 2022

Change Public IP on Orbi AC3000

Hello,

Hoping someone can assist with an issue I am having. For whatever reason, my ISP (Xfinity) has provided me with a public IP that has a geolocation based in Mount Laurel, NJ. I am in Massachusetts. This is preventing me from streaming New York area sporting events through ESPN+ because the service sees my public IP as being in the New York Area. Is there a way to have my Orbi spoof the MAC address so that my ISP sees it as a new device and forces down another public IP? I am not sure if I am explaining that correctly from a technology standpoint. Anyway, if any one has any suggestions on how to resolve the issue I am having, I would be most appreciative.

2 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User
    Nov 03, 2022

    This reads like a problem on either the ISP (Xfinity) side, or on the ESPN+ geolocation service which might require and update.

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Nov 03, 2022
    julian147 wrote:

    Is there a way to have my Orbi spoof the MAC address so that my ISP sees it as a new device and forces down another public IP?

    Yes, the user can set the MAC address that the Orbi router uses to anything on the web browser management interface:

    However, the appears to be "something wrong" with Xfinity's IP assignment process. There is nothing to stop them from giving this system another IP address in the same geo-location. I agree that the solution is to call Xfinity.