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Forum Discussion
Change validation email for Orbi app
Hello everyone!
I have changed email addresses and updated my new email on my Netgear but, unfortunately when I try to login to my Orbi app, my old email continues to appear for the validation process. I’ve tried to choose my phone number as validation but, unfortunately it doesn’t work. Does anyone have any ideas how to change the validation email? I’m trying to connect my Orbi to a new modem and I think I need to update the info on the app!! Any help is appreciated!! Thank you!!
I have changed email addresses and updated my new email on my Netgear but, unfortunately when I try to login to my Orbi app, my old email continues to appear for the validation process. I’ve tried to choose my phone number as validation but, unfortunately it doesn’t work. Does anyone have any ideas how to change the validation email? I’m trying to connect my Orbi to a new modem and I think I need to update the info on the app!! Any help is appreciated!! Thank you!!
9 Replies
- I was able to change my email address with no problem. Once I log in, I’m directed to the verification page and it has my old email so I can’t verify. Very frustrated
Scrubrnfam wrote:
I was able to change my email address with no problem. Once I log in, I’m directed to the verification page and it has my old email so I can’t verify. Very frustratedI guess you're talking about the app which I never use. What if you uninstall the app and then reinstall it?