NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

mtirador's avatar
mtirador
Follower
Apr 02, 2018

Changed my xfinity modem and not i can't lok in to router

Can someone HELP. I changed my xfinity modem yesterday and ever since my Orbi router and satelite have been acting up. I cant even log in to the router using router log in to see whats going on. Has anyone experienced this issue before. I work from home and really need to figure this out. Thanks in advance.

1 Reply

  • Whats the Mfr and model# of the new ISP modem?

    What was the Mfr and model# of the old ISP modem?

     

    Have you done a factory reset on the router ans walked the set up wizard to see if it will connect to the new modem?