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Forum Discussion
Changed netgear account e-mail, but...
Hi, Some time ago I changed my netgear account e-mail adress to @iCloud.com. I can login to mynetgear with this email, but when I try to login to the Orbi-app it sends me an 'email authentication...
I think you need to change your email setting in MyNetgear here: https://accounts.netgear.com/account?redirectUrl=http:%2F%2Fwww.netgear.com%2Fmynetgear%2Fportal%2FmyProducts.aspx
You will see a page like the attached to change your email.
Thanks for the reply, but I’ve already done this before and it worked for my Netgear account, but I still received an email on my gmail when I opened up the Orbi app on my new iPhone.
Ok, seems that Netgear needs to "clean" your profile, so probably you need to call Support for that.
I'd activate two-step verification via SMS so notifications can instead be sent by SMS to you.
You can do this in MyNetgear page under >> My Profile >> Login Settings >> Two-Step verification