NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Timx2's avatar
Timx2
Aspirant
Oct 08, 2019

Changed netgear account e-mail, but...

Hi,   Some time ago I changed my netgear account e-mail adress to @iCloud.com. I can login to mynetgear with this email, but when I try to login to the Orbi-app it sends me an 'email authentication...
Timx2's avatar
Timx2
Aspirant
Oct 09, 2019
Thanks for the help so far. I’ll enable 2FA SMS and I also try to contact a forum moderator.
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Oct 09, 2019

Hi Timx2

 

I have sent you a message. Please check your inbox.

 

Regards, 
Blanca 
Community Team
 

 

 

  • Timx2's avatar
    Timx2
    Aspirant
    Oct 16, 2019
    I still receive verification emails in my old inbox (gmail). A workaround is to set verification by sms as primary, but I am not satisfied with that. Still looking for a solution.