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Forum Discussion
scrawn
Apr 02, 2022Aspirant
Changing ISP -Orbi RBS50 - Internet is connected, but Orbi is not detecting internet
Hello, We have moved homes and switched ISPs, Our internet is up and running and my Desktop PC plugs in directly to the modem and is working correctly. We moved from AT&T with an AT&T provi...
plemans
Apr 02, 2022Guru - Experienced User
Whenever you change ISP's, its always good to start back at stock.
I'd start with factory resetting the router. (Push and hold reset for 7-15 seconds while its powered on).
then follow the install guide for it.
What modem do you have from cox?
Did cox provision it?
- scrawnApr 02, 2022Aspirant
We decided to go against the router / wifi combo from Cox. We went with a arris surfboard - with no wifi capabilities.
The plan has been to utilize the Orbi all wifi capabilities.