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rapshank1882's avatar
rapshank1882
Tutor
Jun 15, 2021
Solved

Changing ISP from Virgin to BT FTTP

Hi - This is my first post, so please go easy :)   I currently have Virgin Media (350 down/30 up) with Orbi RBR850 with one satelite running in router mode - works like a dream.  My Virgin SH3 conn...
  • rapshank1882's avatar
    rapshank1882
    Jul 14, 2021

    Bingo!  bthomehub@btbroadband.com is the required login for for PPPoE (blank password) and all working like a charm :)

     

    Thanks, Furry

rapshank1882's avatar
rapshank1882
Tutor
Jul 14, 2021

Hi Guys

 

Install day has come and the new FTTP is installed.  However, plugging the ethernet fron ONT to Orbi isn'y working.  No IP is being assigned and the Orbi flashes white and then solid purple.  I have tried switching off Orbi and ONT for 5 minutes a couple of times but not luck.

 

Do I need to reset the Orbi and carry out a new install or is there any authentication I am missing?

 

There are a few other posts advising it worked first time direct from ONT to Orbi, some had to use username and password/blank password PPPOE etc etc..

 

Thanks

Chris