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Forum Discussion
Chargepoint wifi issues
Hi. We have a Chargepoint car charger that was working well enough for the first few months but now can't find a wifi network to connect to. What model Orbi do you have and what is your curre...
Try connecting it to the Verizon router and test.
Something to make contact with the Mfr of this device regarding there product.
FYI, your Orbi FW is behind as well:
Thanks for this. The charger doesn’t find any networks, including Orbi, Verizon or any of our neighbors’ networks - all of which I can see as available on my phone when standing next to the charger. Does that suggest it’s an issue with the charger, not the internet?
Correct. Something to check with the Mfr about. May have gone bad.
scotthcooper wrote:
Thanks for this. The charger doesn’t find any networks, including Orbi, Verizon or any of our neighbors’ networks - all of which I can see as available on my phone when standing next to the charger. Does that suggest it’s an issue with the charger, not the internet?The Chargepoint activation instructions appear to say that the process is conducted over a Bluetooth connection between the phone running the Chargepoint app and the charger.
Have you reset the charger and attempted to set it up again using the app and Bluetooth connection?
(I could not find a step-by-step explanation of the process, only "follow the directions")
This sounds like time to call that 800 number and talk to Chargepoint.
