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Forum Discussion
Chat Support?
How do I contact chat support? Can't find on netgear website.
That url is useless. I was moving in circles. Can't find any 'chat' button
Overall, support is well hidden. Can't find any email address, can't find any phone number, can't find the chat button.
Have you set up a profile here?
https://www.netgear.com/mynetgear/registration/login.aspx
chakkhong wrote:
Overall, support is well hidden. Can't find any email address, can't find any phone number, can't find the chat button.
I have never seen anything like this. I have registered, logged in, and can't find a chat button anywhere. Every suggested button takes me back to select my product again. This is unbelieveably poor "complimentary" support. I can't even set up my ORBI correctly without help, and there is no help. Unbelievable.
What is the Mfr and model# of the ISP modem the NG router is connected too?
Review the installation guide and user manual on how to setup the Orbi.
dawn_gray wrote:
I have never seen anything like this. I have registered, logged in, and can't find a chat button anywhere. Every suggested button takes me back to select my product again. This is unbelieveably poor "complimentary" support. I can't even set up my ORBI correctly without help, and there is no help. Unbelievable.
