Forum Discussion

Aspirant

Aug 28, 2019

Chrome devices not connecting to Orbi wireless after FW update

I have a RBR50 with a satellite. Last week, I downloaded a FW update. RBR50 is now running on version: V2.3.5.30 SInce then all the Chrome/Android devices have stopped connecting to Orbi. I can ...

rohangupte

Aspirant

Aug 29, 2019

My Setup:

Cable ( 150Mbps/10Mbps) > Cable Modem (Arris TM3402) > RBR50 (Router Mode) > RBS50

Performed 2 Factory reset and setup since FW update. Connectivity problems continue with the Chrome/Android devices.

3500 sq ft. RBR50 is on lower level, Satellite is on upper level ~20-30 ft away. Again there were no issues with connectivity or coverage prior to the FW update.

Auto Channels. tried setting manual channels for 2.4GHz - no improvement.

4-5 Neighboring Wi-Fi networks

Beamforming is enabled.

Haven not tried this:

Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only.

All devices were connecting and functioning perfectly before the FW update.

FURRYe38

Guru - Experienced User

Aug 29, 2019

You can manually download the last working FW version for the RBR and revert back. Use a wired PC and web browser for this process.

rohangupte
Aspirant
Aug 29, 2019
Thank You.
- FURRYe38
  Guru - Experienced User
  Aug 30, 2019
  Let us know if this fixes this for you.
  rohangupte wrote:
  Thank You.
Retired_Member
Aug 30, 2019
FURRYe38 wrote:
You can manually download the last working FW version for the RBR and revert back. Use a wired PC and web browser for this process.
I'm glad you liked my suggestion. You're welcome!