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Forum Discussion
ebch
Aug 16, 2019Aspirant
Chrome OS won't connect to Orbi RBR50
I have an Orbi RBR50 running in router mode with a single satellite. Other than the router needing a reboot every few days (annoying, but no online solution seems to work), all 20+ devices on the net...
LameGoose
Dec 05, 2019Tutor
Were you ever able to resolve your issue?
I just configured my new WiFi 6 Orbi AX6000 (RBR850 + RBS850), and I’m seeing the same behavior with a couple Lenovo C330 units on my network. All of my other devices connect and perform without issue (mostly Apple devices, HomeKit accessories, and NestCams); unfortunately, these Chromebooks are the outliers.
When I attempt to join my network, I get a generic “unknown” error from Chrome OS, and connection fails.
Things I’ve tried:
-Power-cycling the network (modem and Orbi)
-Wired and wireless configuration of the satellite
-Removing the satellite entirely
-Changing encryption to WPA/WPA2 from WPA2 only
My Chromebooks had no issues with my previous mesh setup (Amplifi HD), and I can currently connect them to my phone’s personal hotspot (workaround so the kids can complete their school assignments).
I just configured my new WiFi 6 Orbi AX6000 (RBR850 + RBS850), and I’m seeing the same behavior with a couple Lenovo C330 units on my network. All of my other devices connect and perform without issue (mostly Apple devices, HomeKit accessories, and NestCams); unfortunately, these Chromebooks are the outliers.
When I attempt to join my network, I get a generic “unknown” error from Chrome OS, and connection fails.
Things I’ve tried:
-Power-cycling the network (modem and Orbi)
-Wired and wireless configuration of the satellite
-Removing the satellite entirely
-Changing encryption to WPA/WPA2 from WPA2 only
My Chromebooks had no issues with my previous mesh setup (Amplifi HD), and I can currently connect them to my phone’s personal hotspot (workaround so the kids can complete their school assignments).
FURRYe38
Dec 05, 2019Guru - Experienced User
Please start a new post and post about this over in the Orbi AX forum:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
Thank you.
LameGoose wrote:
Were you ever able to resolve your issue?
I just configured my new WiFi 6 Orbi AX6000 (RBR850 + RBS850), and I’m seeing the same behavior with a couple Lenovo C330 units on my network. All of my other devices connect and perform without issue (mostly Apple devices, HomeKit accessories, and NestCams); unfortunately, these Chromebooks are the outliers.
When I attempt to join my network, I get a generic “unknown” error from Chrome OS, and connection fails.
Things I’ve tried:
-Power-cycling the network (modem and Orbi)
-Wired and wireless configuration of the satellite
-Removing the satellite entirely
-Changing encryption to WPA/WPA2 from WPA2 only
My Chromebooks had no issues with my previous mesh setup (Amplifi HD), and I can currently connect them to my phone’s personal hotspot (workaround so the kids can complete their school assignments).
- LameGooseDec 05, 2019TutorDone. Linked below for other interested parties.
https://community.netgear.com/t5/Orbi-AX/Chromebooks-refuse-to-join-Orbi-WiFi-6-network-AX6000/m-p/1832998- FURRYe38Dec 05, 2019Guru - Experienced User
Thank you.