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Forum Discussion
smalldog
Feb 12, 2020Tutor
chromebook orbi DNS Server
Just purchased Orbi mesh router and now lenovo chromebook shows connection to wifi but when attempting to load webpages responds there is no intent connection. Diagnostic reports - No function DNS ...
- Apr 06, 2020
So.... if that happens to you, all you have to do is reset everything by restarting modem, router and device.
Thanks to all who offered suggestions.
sd
CrimpOn
Feb 12, 2020Guru - Experienced User
smalldog wrote:Just purchased Orbi mesh router and now lenovo chromebook shows connection to wifi but when attempting to load webpages responds there is no intent connection. Diagnostic reports - No function DNS Server.
One thing that has happened to me (unintentionally, and I have NO idea "how"), was that a device would be "paused", which means that it connects to the Orbi WiFi, but is not allowed to access the internet. I would also find that "Access Control" had been turned on and the setting was "Block all new devices from connecting." ("Paused" is a term found on the Orbi "app". The Advanced Tab->Security->Access Control uses the term "Blocked".)
Undoing those settings allowed my device to work as normal.
Of course, this may not be what it causing your issue, but is easy to investigate. Also, it might be worth searching the forum for "Chromebook". I seem to recall numerous posts about them.
smalldog
Feb 15, 2020Tutor
So... I tried to follow what you described but when I went into the security tab in the app it tryies to get me to download another app...netgear armor. Did you download that?
- CrimpOnFeb 15, 2020Guru - Experienced UserOh, no... NO
- smalldogFeb 22, 2020Tutor
huh?
- CrimpOnFeb 22, 2020Guru - Experienced User
smalldog wrote:So... I tried to follow what you described but when I went into the security tab in the app it tryies to get me to download another app...netgear armor. Did you download that?
This is where I say, "Oh, no. NO." If there are any problems, adding Armor to the mix will not help!