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Forum Discussion
Circle BROKEN after latest Firmware update
NETGEAR STAFF PLEASE HELP!!!! Since installing the latest update to version 2.6.2.104, my family started complaining that they had access to the internet. I quickly noticed that this was only af...
Ok so UPDATE - I have managed to work out how to do a manual update of the firmware through the web inteface (I did it via the app first time) and since doing so it has let me back into circle! I can only assume something went wrong with the first update and the firmware didnt go in properly or something. Well at least its working again now, lets see how long it lasts.... Thanks anyway
Netgear has set up a community forum specifically for the Circle product. Most of the people who watch that forum are more likely to have experience with Circle and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there as future reference:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controlsGood Luck
Hi. What exactly did you do? I have the same issue - but as far as I can see, the firmware is fine.
Did you download the firmware and do the manual update?
Thanks
DB- Yes, downloaded from website, logged into orbi directly from laptop (see manual) then reinstalled the firmware to the main hub. rebooted and then tried to turn circle back on. Which it did. Then tried opening circle app on phone and everything was back to normal... Good luck
What version did you manually download and install?
ArcherDJ wrote:
Yes, downloaded from website, logged into orbi directly from laptop (see manual) then reinstalled the firmware to the main hub. rebooted and then tried to turn circle back on. Which it did. Then tried opening circle app on phone and everything was back to normal... Good luck
