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Forum Discussion

mcphael's avatar
mcphael
Aspirant
Sep 16, 2018

Circle Firmware Outdated and won’t update

I just installed the Netgear RBR50 Orbi and attempted to set up circle. I received a message that the firmware needed an update. I was prompted for my user name and password which kicked off the updat...
Troubleshooting
mcphael's avatar
mcphael
Aspirant
Sep 16, 2018
Currently firmware 2.0.1.4 is loaded on the Orbi.
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 16, 2018

You need to load v2.1.4.16 to the satellite then router lastly.

Download the files from NG support site for your model Orbi:

https://www.netgear.com/support/

 

  • rahuln's avatar
    rahuln
    Aspirant
    Sep 17, 2018

    Hi, 

     

    I'm also getting the same error. I'm running v2.1.4.16 on both router and satellite for RB50 and RBS50. Anyother fixes?  

     

    Thanks 

     

    -Rahul. 

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Sep 17, 2018

      I would contact NG support and ask about this...

      rahuln wrote:

      Hi, 

       

      I'm also getting the same error. I'm running v2.1.4.16 on both router and satellite for RB50 and RBS50. Anyother fixes?  

       

      Thanks 

       

      -Rahul.