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Forum Discussion
Circle Firmware Update Error on Orbi RBK50
I just finished setting up the Orbi system and updating firmware. I am attempting to set up Circle. The first screen is about making sure you are connected to WiFi on your netgear router before you...
I’m having the same issues. Updated to the most current firmware via the Orbi app and the Circle app won’t recognize. Please help.
You have to manually download and install firmware 2.1.2.18 for the RBR50 and RBS50. The 2.0.x firmware doesn't support Circle or wired backhaul. The autoupdate is disabled once you're on 2.1.2.18.
Thank you! This worked for me.
Will this solution work for both Mac and PC? When I called customer support they wanted be to manually download the same version I currently had, not the 2.1.2.18. I didn't have time to complete the call, but was curious.
Yes it's independednt of operating system. It essentially re-routes requests for any "managed" device.
I don't see why they would say to load the current stable firmware if you want to use Circle, to my knowledge only the 2.1.x fimware versions support Circle.
Orbi doesn't always update to the latest firmware automatically. Recommend manually updating to the latest firmware found at here for the RBR50, but can be found at similar locations for other models:
https://kb.netgear.com/000055562/RBR50-RBS50-Firmware-Version-2-1-3-4