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Forum Discussion

newbietj's avatar
newbietj
Aspirant
Mar 15, 2018

Circle Firmware Update Error on Orbi RBK50

I just finished setting up the Orbi system and updating firmware.  I am attempting to set up Circle.  The first screen is about making sure you are connected to WiFi on your netgear router before you...
Troubleshooting
Starbucky's avatar
Starbucky
Apprentice
Mar 18, 2018

You have to manually download and install firmware 2.1.2.18 for the RBR50 and RBS50. The 2.0.x firmware doesn't support Circle or wired backhaul. The autoupdate is disabled once you're on 2.1.2.18.  

NCHunter's avatar
NCHunter
Aspirant
Mar 19, 2018

Thank you!  This worked for me.