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Forum Discussion
Riehmc
Feb 14, 2021Aspirant
Circle setup loop stuck at password
Can't get Circle app to connect to new system. It says compatible when when creds are entered I get "could not connect". I already reset the orbi twice, and even tried performing circle setup ...
FURRYe38
Feb 14, 2021Guru - Experienced User
Netgear has set up a community forum specifically for the Circle product. Most of the people who watch that forum are more likely to have experience with Circle and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
Good Luck
Riehmc wrote:Can't get Circle app to connect to new system. It says compatible when when creds are entered I get "could not connect".
I already reset the orbi twice, and even tried performing circle setup before the orbi asks for new password
I hate to revisit this topic but i just switched from linksys velop and sucks to have to deal with a problem that apparently has been an issue for netgear for years and still not fixed?