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Forum Discussion
karloy007
Dec 24, 2017Aspirant
Client Isolation between Router and Satellites?
I upgraded to an Orbi Router (RBR50) and two Orbi Satellites (RBS50) to get coverage for my house, and the backchannel speed is as great as advertised. That said, I am running into odd network issues...
st_shaw
Jan 03, 2018Master
Greystorm64 wrote:
I am using an app on my phone that tests signal strength from the devices its connected to. I put it also on my wifes phone and 2 different iPads.
I could be standing right next to the RBS40 or RBS50 and it would show 40-60% but as I walked towards the RBR50 it went up, to 80% when I was standing near the Router. Its the same on all 4 devices while testing proximity to both satallites.
And, yes, I also "forgot" the wifi network over and over and over again, while standing next to a Satallite, and when I would reconnect to the ORBI SSID, the signal strength would show 40-60% again, when I am standing right next to a satallite. It should have been over 80% or higher had any of the devices connected to the closest satallite.
That is how I tested it.
I have a RBR50, RBS50 & RBR40.. and 2 of them are useless, as every device just connects to the router.
And I can see both satallites in the device list of the RBR50 listed as satalites.
Something is not right. Did you manually add the RBSs to your system via the RBR admin GUI? The RBS40 will not automatically connect itself, since it was not part of the RBR kit.
iOS is a poor platform for WiFi scanning, because Apple locks down the OS too much. Do the scanning on a laptop or an Android phone. You need a scanner that will show you the signal strength of all broadcasting APs, not just the strength of the AP your phone is connected to. Run the scan and verify that your satellites are actually broadcasting a signal, and that they are using the same SSID as the RBR.
It sounds like the satellites are not properly connecting to the RBR. It's unlikely both RBSs are broken, so it's probably a firmware or setup issue. I would hard reset the RBR and RBSs, go through the setup process again, making sure you add the RBSs in the RBR admin GUI, and ensure they are all on the same firmware revision.
tkshaffer
Jan 03, 2018Guide
I have the exact same issue since the latest firmware update. It is so frustrating because it used to work perfectly. My whole intention with the Orbi system was to always pick up the strongest signal. ALL of my devices now lock on and never switch after the latest firmware, including iphones, xboxes, roku, etc.
The only way I can get devices to connect to the satellite is to generally reboot the orbi, then turn wifi on and off on the various devices and they will connect to a satellite if that is the strongest signal.
I am so disheartened because i recently sold my R7000 for a paltry 50 dollars because I saw no need to use it any longer...Orbi has been spectacular for me. Now it is a mess and I have no fall back option. Learned a lesson...don't get rid of the old router.