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Forum Discussion
CM500 and Orbi RBK50 Slow Performance
I have a Netgear CM500 modem connected to Orbi RBK50 router with one satellite connected to Xfinity Blast (75mbps theoretical download speed) service. Initially, the download performance was very clo...
Just to narrow down the possibilities, have you tried connecting directly to the cable modem and running the speed test again? (Note that you probably need to reboot the modem if you change the device connected to it).
Also:
- What Orbi firmware version do yo have installed?
- Are you testing with the Comcast speed test site (speedtest.xfinity.com)?
Thanks for the response. I tested directly at the modem and got an amazing 108mbps download. Orbi router firmware is V2.0.0.74. and I am using speedtest.net for my test site.
OK, so your upstream is solid - that's good.
I would stick with that firmware for now as well, at least until this issue is sorted out.If you power off the satellite completely and just test using the main router only, do you still get poor results? And are you aware of any changes at all to your config recently?
No changes to config that I'm aware. And the wireless performance is pretty much the same with or without the satellite.