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Forum Discussion
Complaint re appalling customer service
Solid Magenta light on Orbi WAP, no internet connectivity, called customer service, no help (indeed made problem worse), after taking email address and serial number tech promised that if problem per...
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.