NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Zekkjace
Mar 05, 2020Aspirant
Config sync on RBS50
I recently changed providers from Spectrum to AT&T. In my time with Charter, my Orbi worked perfectly the entire time because I used their modem but not their router. Pretty simple set up. After I swi...
tooo_many_shoes
Mar 30, 2020Guide
I have AT&T with Arris BGW210-700 router set to IP Passthrough with wireless operations turned off. Then I have RBR50 router set to AP mode. Have been experiencing the 'config sync' issue on the Satellite also. Opened a case with NG support and they are saying the Satellite is defective after troubleshooting for almost 2 hours on the phone. Returned the Satellite today for replacement. I suggest you also open a case with NG support. I purchased the Orbi system with one router and one satellite on the Netgear website on March 19, 2020. The support rep told me that the manufacture date on the satellite was 2016. Will update when replacement arrives.
FURRYe38
Mar 30, 2020Guru - Experienced User
If you have your RBR in AP mode then remove the IP Pass thru funtion on the modem. That feature is only for when you are using the RBR in router mode. You don't have any firewall in place on the Orbi system in your current configuation. Not safe.
tooo_many_shoes wrote:I have AT&T with Arris BGW210-700 router set to IP Passthrough with wireless operations turned off. Then I have RBR50 router set to AP mode. Have been experiencing the 'config sync' issue on the Satellite also. Opened a case with NG support and they are saying the Satellite is defective after troubleshooting for almost 2 hours on the phone. Returned the Satellite today for replacement. I suggest you also open a case with NG support. I purchased the Orbi system with one router and one satellite on the Netgear website on March 19, 2020. The support rep told me that the manufacture date on the satellite was 2016. Will update when replacement arrives.