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Forum Discussion
Connect device to 2.4ghz only
I have a RBK22. My Ring doorbell can only connect to 2.4ghz. My Echo Show can connect to both 2.4 and 5ghz and automatically connects to 5ghz. However I need the Echo Show to connect only to 2.4ghz i...
I am running into similar issues. There appears to be no way to turn off 5G. You could try what I have done: In the advanced settings of the router, I have reduced the 5G signal strength to 25%. This means that all the devices see the 2.4G signal as being better than the 5G so they connect via 2.4. I don't mind this as I have found 2.4 to be better than 5G in all circumstances other than being in the same room as the router. Then 5G is better in that situation, but the 2.4G is still plenty good. And in all other situations, like long distances or several walls, floors, or ceilings, the 2.4G is much better. In other words, I never miss or need 5G. It is a workaround though and not a real solution.
I am also concerned, but unsure, that by doing this I have adversly affected the connection between the router and the satellites as that seems to be only 5G. But the backhaul status of the two satellite connections is shown as being "good" even with the 5G signal reduced to 25% so maybe reducing the 5G signal to 25% does not impact the router to satellite connections? Does anyone know the answer to that?
I temporarily stopped broadcasting the 5ghz using the advanced settings and connected my Echo to 2.4 successfully. However, as soon as I turned the 5ghz back on, the Echo automatically connected to the 5ghz. I will try what you suggest about lowering the power down to 25%.
Drewmama Is this what you did? >> I went to Advance>Wireless> Advanced Wireless Settings (5GHz 802.11a/n/ac) and unchecked both the "Enable SSID Broadcast" and "Enable WMM (Wi-Fi multimedia) settings" boxes. Then clicked "Apply". But the 5G signal was still available and devices still connected to it. I then assumed that stopping the broadcast was not the same as actually turning it off? So that is when I turned the power down to 25%
- Yes, that is what I did except I didn't uncheck "Enable WMM.."
Thanks Drewmama. I think that after I unchecked that box, I needed to disconnect and reconnect the 5G connected devices to force them to 2.4. For tonight at least I got it working by reducing the power. I have asked about that issue in another thread so as to not distract from the help you are getting here. I am watching this as I will be helping my son set up a new Orbi with a very similar doorbell and system as you so hopefully I will learn something here!