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Forum Discussion
Connect device to 2.4ghz only
I have a RBK22. My Ring doorbell can only connect to 2.4ghz. My Echo Show can connect to both 2.4 and 5ghz and automatically connects to 5ghz. However I need the Echo Show to connect only to 2.4ghz i...
I temporarily stopped broadcasting the 5ghz using the advanced settings and connected my Echo to 2.4 successfully. However, as soon as I turned the 5ghz back on, the Echo automatically connected to the 5ghz. I will try what you suggest about lowering the power down to 25%.
Drewmama Is this what you did? >> I went to Advance>Wireless> Advanced Wireless Settings (5GHz 802.11a/n/ac) and unchecked both the "Enable SSID Broadcast" and "Enable WMM (Wi-Fi multimedia) settings" boxes. Then clicked "Apply". But the 5G signal was still available and devices still connected to it. I then assumed that stopping the broadcast was not the same as actually turning it off? So that is when I turned the power down to 25%
- Yes, that is what I did except I didn't uncheck "Enable WMM.."
Thanks Drewmama. I think that after I unchecked that box, I needed to disconnect and reconnect the 5G connected devices to force them to 2.4. For tonight at least I got it working by reducing the power. I have asked about that issue in another thread so as to not distract from the help you are getting here. I am watching this as I will be helping my son set up a new Orbi with a very similar doorbell and system as you so hopefully I will learn something here!