Hello I have a Hitron Modem E31N2V1. I cannot connect the Orbi directly and get internet. I can connect direct with an ethernet connection and with a old Apple router. Is there a trick to make this work?
Thanks in advanced.
Your Hitron Modem E31N2V1 has wifi built in. Therefore you now have 2 devices that can act as routers. One will need to be configured as an access point. Lots of discussion in here on the subject. The search is your friend.
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duffbelfort wrote:Any other suggestions?
Yes...call Spectrum back.
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duffbelfort wrote:Hello I have a Hitron Modem E31N2V1. I cannot connect the Orbi directly and get internet. I can connect direct with an ethernet connection and with a old Apple router. Is there a trick to make this work?
I have an E31T2V1 from Spectrum, which is definitely a modem with telephony. No router. No WiFi. If there are no LAN ports on the back besides the yellow port to connect the Orbi to, it is surely not a router.
When you connect directly to the modem with an ethernet cable to a (laptop? desktop?), what IP address does the modem assign to your device? Sometimes, modems get \"stuck\" on the MAC address that they think should be connected and refuse to talk to any other. I have seen advice to power off both the modem and Orbi. Power on the modem and wait for it to \"settle\" with all lights on steady. Then, power on the Orbi. If your modem is like mine (except \"N\" where mine is \"T\"), it had convenient LED's on the ethernet jack that show connection status and traffic. (Alas, Netgear cheaped out on the Orbi and did not put LED's on the ethernet jacks.)
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This is what I did.
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Please mark your thread as solved.
Enjoy. :smileywink:
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