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Forum Discussion
buckflair
Sep 19, 2018Aspirant
Connected, no internet
I have a constant anomaly with my Orbi that my computer displays a message saying "No Internet Connection" when in fact there is a perfectly good internet connection! The problem is that whereas my GMail and surfing work just fine, my Microsoft account really thinks I have no internet. Anybody else have the same problem? Thanks. ATW
6 Replies
- michaelkenwardGuru - Experienced User
buckflair wrote:
I have a constant anomaly with my Orbi that my computer displays a message saying "No Internet Connection" when in fact there is a perfectly good internet connection!
This sounds like a PC problem that probably has nothing to do with the unnamed Orbi device you have.
It might help if you told people what the operating system is on the PC, and which version. (That was a common issue with older versions of Windows.)
You could also tell people if the connection is wired or wifi.
Then there is the firmware version on this anonymous Orbi device.
- buckflairAspirant
I have a frequent anomaly with my Orbi WiFi that my computers display a message saying "No Internet Access" when in fact there is a perfectly good internet connection!
This causes no problems with Google, GMail or most apps but seeem to be taken literally by Microsoft, such that Office 365 / One Drive really believes there is no connection and constatntly tells me so.
Does anybody esle suffer the same problem?
WiFi not Wired connection.
Orbi RBR50, with one satellite.
Firmware Version 2.1.4.16
Computers running on Windows 10 Home and Windows 10 Pro, both latest editions and update daily.
- michaelkenwardGuru - Experienced User
buckflair wrote:
....my computers display a message saying "No Internet Access" when in fact there is a perfectly good internet connection!
And where do you see this message?
A screenshot can tell us a lot.