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Forum Discussion
Connected to ORBI (access to internet) but can't get online
Hi all, So I have an Orbi RBR50 as the router, all the devices connect and have access to the internet. However, when I connect my PC to the network, it says "connected, secured" but I can't get ...
I tried but still does not work. I suspect the problem is this network (with Orbi) because when the PC (Windows 10) connects to the internet through my phone, it works just fine. But as soon as I switch back to the Orbi network, I got the same "DNS probe finished no internet" problem. I have tried power cycle the modem and the router mulitple times but still have the same problem. As I am typing this, the PC HAS internet connection and is able to get online. Kinda frustrated because I don't know when, not if, it happens again. Has anyone had the same problem? Thank you all again for reading, especially the ones that reply. I really appreciate it. Please advise on what I should do.
The PC has internet connection now, and it shows the "Network band is 2.4 GHz". When the PC says "Network band is 5 GHz", that is when I can't get online. The network adapter is Intel(R) Dual Band Wireless-AC 3168, which it can connect to either 2.4 GHz or 5 GHz, according to their info page, and the name "dual band". I wonder why there is no access when it is connected to the Orbi at 5 GHz, but has internet acces at 2.4 GHz? Any ideas? And how do I force my PC to connect to the 2.4GHz? Thank you