NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Connecting 2.4Ghz devices to RBR50
My Orbi RBR50is only 6 weeks old. When I installed it, I was able to connect all my devices EASILY, even 2.4.Ghz devices. This week I had to change my WiFi password which the required me to RECONNE...
What Firmware is currently loaded?
To get 2.4Ghz devices connected, you should have changed the PW on the client devices first, then changed the PW on the RBR lastly. However to get them setup again, try turning off the 5Ghz SSID broadcast temporarily, then setup the devices. Under Advanced Tab/Advanced Settings/Wireless Settings. You won't need to lower the power on the 5Ghz radio or separate SSIDs.
This is NOT an issue with the Orbi, rather a problem with the client devices setup software not allowing the setup device, like a phone, to be connected to a 5Ghz signal while the other Mfr device only connects to a 2.4Ghz signal and allowing the setup process to work across the two radios since both ARE on the same network. This is a fault of the devices Mfr and there software.
Thank you for the reply, you make it sound so easy.... :-)
I am familiar with "Advanced Tab/Advanced Settings/Wireless Settings" but I do not remember seeing a way to turn OFF the 5.0Ghz SSID. If I had that would have been a great solution. Can you screen shot or vector me into where to do that.
I have firmeware: 2.3.1.60 installed on my RBR50.
I agree with this not being an ORBI 'fault' but I am not interested in who's fault it is, rather I need to be able to connect my 2.4GHZ devices, of which we all know there are still a lot of out in the world.
Thank you again.
Look for the enable 5Ghz SSID broadcast setting. There is a check box. This will have a check in the box already. Remove the check then save or apply the setting. Reboot maybe needed.
Jwbpilot wrote:
Thank you for the reply, you make it sound so easy.... :-)
I am familiar with "Advanced Tab/Advanced Settings/Wireless Settings" but I do not remember seeing a way to turn OFF the 5.0Ghz SSID. If I had that would have been a great solution. Can you screen shot or vector me into where to do that.
I have firmeware: 2.3.1.60 installed on my RBR50.
I agree with this not being an ORBI 'fault' but I am not interested in who's fault it is, rather I need to be able to connect my 2.4GHZ devices, of which we all know there are still a lot of out in the world.
Thank you again.