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Forum Discussion
pskerry
Sep 20, 2017Tutor
Connecting iPhone to 2.4 Ghz band ?
I need to perform a one-time setup on my network between my iPhone 6 (app) and a weather station. The Weather Station only utilizes the 2.4g band. Any Ideas? thanks, Pat
pskerry
Sep 20, 2017Tutor
Yes, I have tried the setup. Both devices need to be on the 2.4g band. After the one-time setup, I will be able to manage the device no matter what network my Phone is on.
rhester72
Sep 20, 2017Virtuoso
pskerry wrote:Yes, I have tried the setup. Both devices need to be on the 2.4g band. After the one-time setup, I will be able to manage the device no matter what network my Phone is on.
I'm still quite confused by this.
If a client doesn't have a 5GHz radio, it isn't going to know whether the AP does or not.
Rodney
- martyfpSep 21, 2017Luminary
I think that in some cases, when setting devices up via a phone app, the phone's BSSID (MAC address of AP the phone is connected to) is also used to determine the connection. The Orbi's 2.4g and 5g bands have different mac addresses (as do router and sat). If the phone is connected to 5GHz then the device might not be able to connect since it is unable to "see" the same BSSID as the phone.
So, if you want the device to connect to a specific band, and/or to a specific device (router or sat). Then you need the phone to be on that connection in order to pass the correct MAC address to the device. That is certainly my observation from setting up the Samsung multiroom devices.
- morrisseysbSep 21, 2017Apprentice
I believe the nest protect devices might function this way also...however I have not had to set one up since I got the orbi. Have you tried knocking you 5k signal down to 25%. There are a lot of devices out there that require both the phone and the decice to connect to 2.4 and I know exactly what you are experiencing. It would be nice to have a radio button to simply turn off the 5 band when we need to.
- rhester72Sep 21, 2017Virtuoso
I have 7 Protects and all have connected (and remained connected) without issue.
Rodney