Connecting ORBI RBK30 to BT Smart Hub 2

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vivski wrote:

I have taken delivery today of my ORBI router and satellite. It is now connected and working moderately well but I have some problems. I have connected the supplied Ethernet cable between an Ethernet port on the BT hub and an Ethernet port on the ORBI. Trying to connect to the Internet port on the ORBI does not work.

The BT Smart Hub 2 is a (pile of rubbish) modem/router.

It does not support modem/only (bridge) mode.

So you are adding one router after another. That's a recipe for chaos.

What is Double NAT? | Answer | NETGEAR Support

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I also saw a message at one time that the ORBI may be in Bridge mode, but I have tried logging in to the router using orbilogin-net.net but it does not accept the username and password I set up, and I am pretty sure that I have remembered them correctly.

The first thing to do, while you work put how to dump BT's disaster area, is to put the RBK30 into access point mode.

Visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

Read the section Use the router as a WiFi access point.

Then read this:

Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support

If they cause you problems, come back for ways to consign the BT Hub to the recycling bin.