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Forum Discussion
CoachSusan
Sep 01, 2022Aspirant
connecting Orbi router RBR50 mesh network to new T-Mobil gateway
I need some help. I have set up a t-mobil home internet gateway (KVD21), switching from at&t. Now the question is how do I connect my Orbi (router RBR50) mesh network to the t-mobil gateway.
CoachSusan
Sep 01, 2022Aspirant
I am confused. Previously we had attached the orbit router to the atandt router which then resulted in wifi throughout our home. Now are you saying that should not have been done? Sorry - I do not understand. Can't I just link the orb to the T-mobil like I had done the atandt one?
michaelkenward
Sep 05, 2022Guru - Experienced User
CoachSusan wrote:
I need some help. I have set up a t-mobil home internet gateway (KVD21), switching from at&t. Now the question is how do I connect my Orbi (router RBR50) mesh network to the t-mobil gateway.
As you have changed your Internet service, your first move should be to reset the Orbi router.
As an experiment, you could reset the modem/router and the Orbi router. Then set the network up afresh. These days some routers can detect that you are trying to "break the rules" and will adapt to avoid the clashes that can come with two routers.
It might work. If not, go back to the message from FURRYe38 and follow the advice.
CoachSusan wrote:
Previously we had attached the orbit router to the atandt router which then resulted in wifi throughout our home. Now are you saying that should not have been done?
That's not what FURRYe38 is saying.
You have changed your Internet service. This usually means that you get a different modem to work on the new network. The new modem for your network, the KVD21, is a combined modem/router. That can cause problems, hence the advice you were given.
You don't say what your old atandt modem was. Maybe it just that, a modem without any router built in.