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Forum Discussion
Connecting Orbi to iAquaLink pool system
I am unable to connect my iAquaLink system to the Orbi network. I get as far as selecting the network and putting in my password. It just drops the network. I understand that the iAquaLink can only wo...
Just wanted to point out that you have an active router behind an active router. Vegas odds say that is contributing to the issue you are having.
Chuck_M You can't have att uverse and not use their router, there's no other way to run it.
Experiment 1: turn 2.4ghz radio on on ATT router, even at 1mbps bandwidth availiable the pool controller stays connected and works fine, but being that the distance is very far from the att router to the pool controller and we know the wifi radio / antenna on the att router is terrible that's not really a permanent solution
Experiment 2: turn on Guest SSID for Orbi, unfortuantely I can't control the radio on the orbi force 5ghz off but in any case the Pool Controller sees 25mbps and disconnects promptly upon accessing via the iaqualink app
Experiment 3: I connected a nighthawk I had laying around to the orbi sattelite (satellite is located in the rooom adjacent to the pool controller wifi antenna. I turned off the 5ghz radio on the nighthawk and the only thing connected to that is the pool controller, this allows me to at least have a decent wifi signal near the pool antenna so that it's getting decent bandwidth. The app is running solid, does not kick me off.
These experiments prove there's nothing about running router on router causing an issue, it eliminates the att router from the issue, it eliminates the pool controller from the issue and points the fault directly at the orbi.
Does anyone understand procedure that occurs between device and orbi every time it is asked to transmit data, this transmission of data is the point at which it disconnects, so the problem lies in there, either the orbi has something unique about it's handshake, security credential checking (whatever you call that) or something else during this process that inevitably forces the iaqualink to discconect. I do not know if there is a way to confirm whether the Orbi is kicking it off the wifi or whether the iaqualink is actually leaving the network.
Being that it's working fine connected to the nighthawk I have a stable work around, but just for curioustity I'd love to learn why exactly this is happening.