NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
GinaFitz
Aug 13, 2017Aspirant
Connecting Orbi to iAquaLink pool system
I am unable to connect my iAquaLink system to the Orbi network. I get as far as selecting the network and putting in my password. It just drops the network. I understand that the iAquaLink can only wo...
silver123
Feb 13, 2019Aspirant
Thanks for the input so far, I have to get back to work this is really helpful but I gotta get my work done so I will revisit this after work hours.
For what its worth, I'm currently operating
Lutron
Roomba
Rainbird
Chamberlain garage doors
Nest
2 Pioneer receivers
Sonos system
5 rokus
I have no issues every operating any of these items inside the house or while away from home, I have no issues accessing any websites, there's not a single hint that anything is amiss besides the iaqualink, but that being said, I do want to re-configure it to continue with experimenting at the very least if I can get it stable on the orbi I can report back to the Jandy company so they can learn this for future customers, as I'm not the only one with this exact same issue there are probably half a dozen customers with the same exact symptoms...kind of interesting that that's all I was able to find, but that's what makes the resolution more difficult to achieve and hopefully I'll be the person who brings the answer to the other customers with y'alls help.
FURRYe38
Feb 13, 2019Guru - Experienced User
Let us know how it goes later on. Hope this helps.
silver123 wrote:
Thanks for the input so far, I have to get back to work this is really helpful but I gotta get my work done so I will revisit this after work hours.
For what its worth, I'm currently operating
Lutron
Roomba
Rainbird
Chamberlain garage doors
Nest
2 Pioneer receivers
Sonos system
5 rokus
I have no issues every operating any of these items inside the house or while away from home, I have no issues accessing any websites, there's not a single hint that anything is amiss besides the iaqualink, but that being said, I do want to re-configure it to continue with experimenting at the very least if I can get it stable on the orbi I can report back to the Jandy company so they can learn this for future customers, as I'm not the only one with this exact same issue there are probably half a dozen customers with the same exact symptoms...kind of interesting that that's all I was able to find, but that's what makes the resolution more difficult to achieve and hopefully I'll be the person who brings the answer to the other customers with y'alls help.
- silver123Feb 13, 2019Aspirant
I followed the directions on this youtube link to move the att router into dmz
https://www.youtube.com/watch?v=3Q0Q2alkzcY
after doing that I unplugged the nighthawk so the only wifi is the orbi, I re-established connection from the iaqualink to the orbi, which it connected, then the very second I accessed the app it dropped just like before, no improvement.