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Forum Discussion
Habspensfan
Jun 12, 2019Aspirant
Connecting Rinnai Wifi controller to my network
I have an Ayla-brand Wifi controller for my Rinnai tankless water heater. I cannot get it to connect to the network. It is a 2.4 GHz device. I am using the phone app to complete the pairing proces...
Habspensfan
Jun 12, 2019Aspirant
Thanks. I tried those steps in order as you provided them. No luck with those.
I'm happy to learn of some more tips to try if you have the time. Thank you for your help.
plemans
Jun 12, 2019Guru - Experienced User
You can either take an old router or your phone (hotspot) and setup the wifi with the same ssid and password that your current setup has. Shut down your current setup so it doesn't get confused. Try setting it up this way. If it connects and you can go through the setup, once its setup, shut it down and reboot the orbi setup. If you used the same ssid and password, it should connect and associate with it.
If it doesn't with the other router/hotspot it might be an issue of the smart device and not the smart connect feature.