NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Connecting to an Orbi RBR50 when internet isn't working
I have an Orbi RBR50 system which used to work perfectly fine, until the modem provided my my ISP broke down and was replaced by a new model. Now the new modem (a b-box v3+) and the Orbi RBR50 seem t...
#FURRYe38 Thank you for the tips.
I spent a whole day already following different variations of the modem reboot / Orbi reboot sequence. Nothing helped.
Yes, the modem has a built in router already. And very few accessible settings, seems to be kind of hardwired by the ISP. I'll try the AP mode on the Orbi once I manage to connect to it.
Connecting to 192.168.1.1 gets me to the settings of my modem, not the Orbi. Orbilogin.com doesn't appear to be working either. I think somewhere in the process the internal IP address of the Orbi automatically changed, but I don't know to what exactly. I think it started with a 10.
I would do this, disconnect the RBR from the modem. While having a wired PC connect to the RBR. Configure the RBR here for AP mode.
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
One you have the RBR set up for AP mode, then connect it back to the modem.
Sounds like the modem is working with 192.168.1.1 while the RBR also works at this same IP addresss by default however it should auto change to something different, i.e. 10.something.
I would contact your ISP and have them disable any and all wifi radios on the isp modem if they are enabled.
I am still trying to connect in any way to my Orbi RBR50. I connected a laptop computer by ethernet cable to the back of my Orbi (one of the three Ethernet connections). Nothing else is connected to the Orbi, and the laptop also is connected to nothing else, Wifi is off.
That setup SHOULD allow me to access the Orbi by using either 192.168.1.1 or 10.0.0.1 or 10.1.10.1. But no luck at all. I only ever get an "No internet" error message.
I don't know what else I can try. :(
Check your PCs networking adapter status. Are you getting an IP address here and do you see a gateway address as well. If you don't then something is wrong at the RBR or with the cable or at the PC.
Try a factory reset with the RBR by pressing the reset button in back for 15 seconds then release. Once the top ring LED pulsates WHITE, check your networking status again, the PC should have an IP addess of 192.168.1.something and gateway address should be 192.168.1.1
Tobold wrote:I am still trying to connect in any way to my Orbi RBR50. I connected a laptop computer by ethernet cable to the back of my Orbi (one of the three Ethernet connections). Nothing else is connected to the Orbi, and the laptop also is connected to nothing else, Wifi is off.
That setup SHOULD allow me to access the Orbi by using either 192.168.1.1 or 10.0.0.1 or 10.1.10.1. But no luck at all. I only ever get an "No internet" error message.
I don't know what else I can try. :(
I did the factory reset thing, and the IP address my PC got was 169.254.76.218. (via a DOS window and the ipconfig command). If I use netstat -r as a command, I see network destinations 169.254.0.0, 169.254.76.218, and 169.254.255.255