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Forum Discussion

gimpyahern's avatar
gimpyahern
Aspirant
Mar 22, 2019

Connecting with Charge Point

Can anyone advise? I have recently installed a Charge Point EV charger but it cannot find/connect to my wifi from my ORBI

2 Replies

  • We will need a lot more info to help you out

     

    What model Orbi do you have and what is your current firmware?

     

    What is your Orbi connected to?  (Modem make/model)

     

    What mode is Orbi in?  AP or Router?

     

    What is the precise make/model of Charge Point to help understand what WIFI requirements that has?

     

    How far from the Chargepoint is your closest Satellite or Router?

     

    What does your Wifi Radio Frequency Environment look like?  Are there many neighbors etc?

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    gimpyahern wrote:

    Can anyone advise? I have recently installed a Charge Point EV charger but it cannot find/connect to my wifi from my ORBI


    Are you using the Chargepoint app for iPhone or Android?