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Forum Discussion
Connection between attached devices drops (no ping possible)
I have a Orbi AC3000 setup with Hardware Version RBR50 Firmware Version V2.7.5.4 GUI Language Version V1.0.0.423 Operation Mode Router And three satellites: RBS50 all on FW V2.7.5.4 Connect...
The problems seems to be between RBR and RBS units.
It seems that traffic for certain devices is not forwarded correctly all the time.
I just rebooted on of my cameras and lost connection between my DVR host subsequently.
Before the reboot connection was ok.
CAM is connected via WIFI with RBR (x.y.z.30)
DVR host is connected to RBS Office (x.y.z.98) ping to x.y.z.30 not possible
My laptop is connected to RBR as well (x.y.z.73), ping to x.y.z.30 works!
I will reboot the system now to check if ping between .98 and .30 works again.
Sure enough.
After reboot ping and connection to cam works again.
Is there a way to get more details logs from RBR and RBSs?
Maybe someone from support can look into this?
georggeissler wrote:
Maybe someone from support can look into this?
Most of us came to the community forum because our 'complimentary' 90 days of support had expired. (mine seven years ago). The only way we can talk to Netgear Support is to purchase a support contract. The problem also must be active and reproducible. If rebooting made eliminated the problem, there is no longer anything to investigate.
