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Forum Discussion
Pattywack
Apr 23, 2020Aspirant
Connection between Router and satelite has changed from 5g to 2,4g all of a sudden.
Hi guys I'm looking for some help with my setup. I live in a 100m2 two story house. My internet backhaul is in the livingroom on the 1st floor while my satelite is located in the hallway on the s...
FURRYe38
Apr 23, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
There is a recent v16 version of FW that seems to be better for users you might want to try:
Pattywack
Apr 24, 2020Aspirant
Thanks for the reply FURRYe38. I tried all of the settings you told me to and nothing have really helped. Just to test it, I tried moving the satelite to the same room, within 5feet of the router and the connection type is still 2,4G.
The modem is a Sagecom fast 3890v3 modem provided by my ISP. Could this be something regarding me not having a static IP?
I really new into network configuring and setup so sorry for my slow handling and lack of knowledge.
I'm lost in what to do now. I don't know why the satelite wont do a 5G backhaul connection to the router..
Edit: I have updated both BRB and BRS to 2.5.1.16 aswell.