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Forum Discussion
Connection Failure on Speed Test
I did a facory reset of my system about two weeks ago and loaded the new firmware for the system which seems to be working better. I have been able to perform spped tests on the system through the Or...
Wow, it appears that there is a problem with the app and I am not the only person having app problem.
I called support before I posted my app problem. But, they said they will get back with me in one to two days. So, I thought I'd ask in the commmunity forum.
Same issue , speed test failed on mobile app. I ran it in pc connected to Orbi router and worked fine
Speed test fail ,I changed cable , rebooted , confirm updates, when you pay $500, you don't expect problems in less than 8 months, thank god for the community, all manufacturer suck with service.
Orbiuser12 wrote:Same issue , speed test failed on mobile app. I ran it in pc connected to Orbi router and worked fine
- I have the rbk50 and latest 2.1 release.
I now have this issue, it coincided with me changing to wired Ethernet backhaul..- I’m also having same error (connection failure) with the speed test on the Orbi App on my iPhone but when I use the OOKLA app, it’s works fine. I’ve just updated to latest firmware v2.1.3.4 a few days ago. Seems to be an app issue. I also tried rebooting router a couple time with no luck.