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Forum Discussion
Connection Failure on Speed Test
I did a facory reset of my system about two weeks ago and loaded the new firmware for the system which seems to be working better. I have been able to perform spped tests on the system through the Or...
Same issue on an iphone X. Seems to have started when I updated to firmware 2.1.3.4
JesseDiaz wrote:Same issue on an iphone X. Seems to have started when I updated to firmware 2.1.3.4
I don’t think it’s firmware related. We’re all seeing the problem on all fw versions. Almost certainly on the NG back end.
- I received a full response from Netgear support. They are aware that their connection to OOKLA is down and they are working on it. Full message below.
Thanks for contacting NETGEAR Support.
The speedtest service used by our Orbi Router appears be down at the moment. We are currently working with Ookla on resolving this, and hope for it to be resolved as soon as possible.
Thanks for your patience.
NETGEAR Team- Thanks for that update. I'm having the sane issue in my Galaxy S7. Was going crazy uninstalling....resetting router and modem....hopefully they will fix soon
