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Forum Discussion
Connection Failure on Speed Test
I did a facory reset of my system about two weeks ago and loaded the new firmware for the system which seems to be working better. I have been able to perform spped tests on the system through the Or...
Updated to 2.1.3.4 which has fixed intermittent connection issue. Now speed test does not work from within the Orbi App. Going direct to OOKLA works fine and normal speeds.
Says, “Connection Failed - if the problem persists, try rebooting your router.” Rebooting has no effect on repairing this problem.
Is there something wrong with what I am doing or is this just a problem with 2.1.3.4.?
No, this is a NG speed servicie issue. Someone already contacted NG support and they said they are aware of it.
Did you perform a factory reset on the router after updating it?
Coloflyer wrote:Updated to 2.1.3.4 which has fixed intermittent connection issue. Now speed test does not work from within the Orbi App. Going direct to OOKLA works fine and normal speeds.
Says, “Connection Failed - if the problem persists, try rebooting your router.” Rebooting has no effect on repairing this problem.
Is there something wrong with what I am doing or is this just a problem with 2.1.3.4.?
