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ransomeb94's avatar
ransomeb94
Aspirant
Dec 10, 2019

Connection is very inconsistent (RBR40)

I recently got my parents  to the get the RBR40 because they were having a lot of connection issues with our  old router. We got the RBR40 and it works fine except for me. I play games and stream on twitch. Whenever I play online games, I find  that I lose a lot of packets every 15 seconds just about and I'm not sure why.  My streaming software also goes to 0 in bitrate and then goes back up, but will go back to 0 between 15 to 20 seconds and its very annoying. Any fix?

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Dec 10, 2019

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

    Try disabling the following and see:
    Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).