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Forum Discussion
janhillebrand
Sep 15, 2022Aspirant
Connection issues with a single device
Hi, I recently bought the AX4200 5G router on firmware v4.6.5.11_1.5.50 and one satellite running v4.6.5.14, which should be the latest available versions respectively to my knowledge. There are ...
- Sep 15, 2022
So what model modem do you have? Is this a Orbi NBK750 series?
If you turn OFF the RBS, does the Mac Book still exhibit problems?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
FURRYe38
Sep 15, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What OSX is on the Mac Book? I use Monterey and Ventura on my Mac Book Pro 2018.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡