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Forum Discussion

anderer's avatar
anderer
Follower
Jun 17, 2019

connection issues with iMac (MacOS Mojave) and Laserjet Pro MFP

Quite often, I cannot print from my iMac to the LaserJet Pro MFP M277dw, because I get the message, that there is no connection between the iMac and the LaserJet. Both devices show a very good connec...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 18, 2019

Set a reserved IP address for the printer ON the RBR. Then point the PC to this IP address. 2.4Ghz and 5Ghz are on the same WLAN side network so frequency doesn't matter here. 

 

anderer wrote:

Quite often, I cannot print from my iMac to the LaserJet Pro MFP M277dw, because I get the message, that there is no connection between the iMac and the LaserJet. Both devices show a very good connection to the ORBI RBR 50, however.

I then have to restart the printer, hoping that it connects. Now, I found out, that the iMac connects to the 5 GHz net, whereas the printer connects to the 2.4 GHz net. Might this be a potential reason for the connection problems? How could it be fixed?