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Forum Discussion
Sdpoorman
Feb 10, 2019Aspirant
Connection issues
I have had the Orbi system for almost 8 months with no issues. Everything worked perfectly in my 1500 sqft home. Recently I have started having issues with my the WiFi dropping off of my phone and oth...
Chuck_M
Feb 11, 2019Mentor
Would be useful to know your configuration -- make model of cable modem, make model of Orbi, Firmware version and if you have satellites.
Once we know that, the configuration of the GUI (advanced wireless) settings would be useful to know.
Sdpoorman
Feb 11, 2019Aspirant
I have an Arris Surfboard model SB6141.
My Orbi model is an RBR20. Firmware version is 2.2.1.210. I have one satellite in my house as well.
My Orbi model is an RBR20. Firmware version is 2.2.1.210. I have one satellite in my house as well.
- ekhalilFeb 11, 2019Master
Sdpoorman wrote:
I have an Arris Surfboard model SB6141.
My Orbi model is an RBR20. Firmware version is 2.2.1.210. I have one satellite in my house as well.- What wired devices do you have connected to Orbi please?
- Do you use wired or wireless backhaul between router and satellite?
- As asked by Chuck_M , can you please list what settings you have under >> ADVANCED >> Advanced Setup >> Wireless Settings >> in the web GUI (orbilogin.com)