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Forum Discussion

Analoldman's avatar
Analoldman
Follower
Jul 19, 2020

Connection

My rbr50 was working perfectly have ir attached to a SimpliSafe system wanted to move a camera now the rbr50 will not reconnect to my internet. None of the 3 rbr50s will change to the blue color the 2 aux rbr go to the magenta color the main unit stays white then shuts down what am I doing wrong 

do I need to reset the system with the reset buttons or do I need to erase  the orbi system from everything?
thanks for any help given

analoldman@yahoo.com

jim

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?