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Connectivity problems with Orbi93 + DM200 modem + Plusnet
Suddenly and out of nowhere about 3 weeks ago my internet started dropping and sites had to be clicked about three times before I could access them at all. They then drop in and out. I checked w...
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Has a factory reset and setup from scratch been performed since last FW update? Power OFF The ISP modem for 30 seconds then back on then walk thru the setup wizard after doing a factory reset?
Thank you for this help. The satellite is on the floor below which worked fine til recently, but even if the satellite is not switched on the router and modem do not get me through to the internet. I've done factory resets several times on each machine. I'll try all these extra channels if they are on either the modem or router settings, I've disabled Circle and Armor (which was a menace) as part of my troubleshooting. The set up wizards have never worked on my system, I've had to set up manually to plusnet in the past but it's always been fine. I'll be back in touch when tried these channels.
You might try this, put the DM back in to router mode and configure the RBR for AP mode. See if this changes anything...
Great, thanks. For the time being I have disabled Daisy Chain and there is a tiny improvement so I will leave it like that. I don't seem to have a choice of entering 40MHZ on the advanced internet settings, it's just a toggle between 20/40 and not. I haven't ye found Fast Roaming, IPv6 but will do these after trying this latest idea later tonight. Just going out now, thank you very much for your time and excuse the delay.
Removing the check in the check box for 20/40Mhz means it sets it to 40 MHz only. :smileywink: