NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Mikelv
Sep 07, 2018Aspirant
Conneting my camera to Orbi
I have a wifi camera (360eye S) I am trying to connect to the Orbi. But the camera can not connect to 5G band. I am not the most savvy tect guy. I tried doing the guest wifi, knowing that is the 2.5g...
FURRYe38
Sep 07, 2018Guru - Experienced User
What FW is currently loaded?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
I would contact the Mfr of the camera for additional help and information as well.
- MikelvSep 07, 2018Aspirant
Thank you I will try this and trying to contact the Camera too.
- FURRYe38Sep 08, 2018Guru - Experienced User
Good Luck..
- Blanca_OSep 16, 2018NETGEAR Employee Retired
Hi Mikelv,
We’d greatly appreciate hearing your feedback letting us know if the information FURRYe38 provided has helped resolve your issue or if you need further assistance.
Regards,
Blanca
Community Team